Privacy Policy
Who we are
This website is operated by INSIGHT ("we", "us"). We follow the Privacy Act 1988 (Cth) and the Australian Privacy Principles, and handle all personal information in line with them.
This policy covers this website and the demo request form on it. Data held inside an INSIGHT deployment is governed by the agreement with that customer, not by this policy.
What we collect
When you request a demo, we collect what you enter in the form:
- your name, work email address and organisation
- the sector you work in
- the message you write to us
When you visit the site, our hosting provider receives the technical information any web server receives, such as your IP address, browser type and the pages requested. We use your IP address briefly to limit repeated form submissions; we do not store it with your enquiry.
This website does not use cookies, analytics or advertising trackers.
How we use it
We use the information you send us to reply to your enquiry, arrange a demo, and discuss whether INSIGHT suits your organisation. We do not sell personal information, use it for unrelated marketing, or use it to train any model.
Who we share it with
We use a small number of trusted service providers to run this website. They host the site, deliver form submissions to us by email, store the emails we receive, and serve the site's typefaces (so your browser connects to a font service when the page loads). They handle your information only to provide those services to us.
Some of these providers may process data outside Australia. Where they do, we take reasonable steps to make sure your information is protected in line with the Australian Privacy Principles. We otherwise disclose personal information only where the law requires it.
How long we keep it
We keep enquiries for as long as we need them to respond and to manage any ongoing relationship with you, and delete them after 12 months without contact.
Security
Form submissions travel over an encrypted connection and are checked and cleaned before they are sent to us. Access to enquiries is limited to the people at INSIGHT who need to respond to them.
Your choices
You can ask to see, correct or delete the personal information we hold about you, or ask us to stop contacting you, by emailing support@getinsight.cloud. We will respond within 30 days.
If you are not satisfied with how we handle a privacy complaint, you can contact the Office of the Australian Information Commissioner.
Changes
We will update this page if how we handle personal information changes, and change the date above when we do.
Contact
For any privacy question or request, email support@getinsight.cloud.